Analisis Pengaruh Kualitas Layanan Terhadap Kepuasan Tamu di Hotel Mercure Convention Center – Ancol, Jakarta

Monika, Stela

dc.contributor.advisor	Purba, Antony Stefanus
dc.contributor.author	Monika, Stela
dc.date.accessioned	2021-12-08T03:32:06Z
dc.date.available	2021-12-08T03:32:06Z
dc.date.issued	2019-07-26
dc.identifier.other	20010181
dc.identifier.uri	http://repository.matanauniversity.ac.id:8080/xmlui/123456789/845
dc.description.abstract	201593200025 - Abstrak	en_US
dc.language.iso	id	en_US
dc.publisher	Universitas Matana	en_US
dc.subject	SERVQUAL (Service quality framework)
dc.subject	Consumer satisfaction
dc.subject	Hospitality
dc.subject	Tourism
dc.title	Analisis Pengaruh Kualitas Layanan Terhadap Kepuasan Tamu di Hotel Mercure Convention Center – Ancol, Jakarta	en_US
dc.type	Thesis	en_US